making contact with a true person at AA buyer service is beside unattainable. The Internet site list a telephone number, which is for cargo and that only references a Site that may be no help whatsoever.
Clients who desire to compliment or complain to American Airways can contact the company Workplace at:
The woman who was aiding me that has a wheel chair had no familiarity with the DWF airport itself. When she could not acquire me for the boarding gate she remaining me on the best way.
I'm a million member and normally delight in touring on AA,but U.S. Air is not any fantastic. The personnel is very rude
I just desired to mention that my working experience using this type of flight and American Airways staff was the worst I have ever had with an airline. The journey to LAX from TPA was Okay other than flight attendants don’t smile or act like they like their Positions anymore. The return flight was a nightmare. It begun after we been given an email the early morning of our flight stating that we required to change our seats which were previously chosen. We did just that & checked in on-line. Whenever we acquired on the airport our boarding passes however had the previous seats which we had to change within the baggage sign in counter (again staff members weren't friendly in the slightest degree).
On December twenty five, My three sons And that i experienced a flight from Cleveland to Phoenix that was to leave at 7:50 using a end in Charlotte NC. At about 3 or 4 pm over the day of our departure, American Airlines delayed our flight which would make us miss our relationship in Charlotte which had no other flights out to Phoenix that day OR another! And why the delay? No clarification. So with none help from an AA representative..(almost just as if it was our fault) we uncovered Yet another flight as a result of Dallas…which left in an hour or so plus a half. We built it on the airport but with yet another impolite AA consultant, (I recognized it was chaotic with the holidays and all) I was assured that I could get my bag in Dallas considering that we now had to spend the night time there. I requested him about the tag that appeared like it absolutely was checked to Phoenix and he explained curtly, you’ll just decide on it up in Dallas and recheck it in the morning. Nicely the bag did not make it on the conveyer in Dallas. After i asked A further agent over it, he claimed it had been in a giant area and it absolutely was heading out once we remaining in the morning. I advised him I desired it for my lodge remain, and he advised me it might choose 4 several hours to obtain it. Ok…nevermind…I’ll be back below in four hrs!!! So I still left for that Dallas hotel devoid of my luggage.. Received on our flight the next early morning and took off on time.
This is often in regards to flight 580 from charolet to Miami yesterday early morning, Once i 1st obtained to my seat I felt it was just a multitude. There was soda spilled within the chair and arm relaxation. There was trash from the last flight in the back of the seat forward of me. After i requested to have it cleaned up I had been specified no reaction and I had been still left to take a seat within a sticky seat for almost 3 hours! This was the worst in airplane encounter I have ever acquired undoubtedly.
I'm able to assure you that This can be the worst flight I've experienced in my whole lifestyle. My mom and partner the two concur. We fly all over the nation and they are not new to touring. In general it was simply a awful practical experience. We skilled racism, incompetence and above labored and irritable staff members.
As opposed to a repeat of the, it seems the climate really should be watched nearer. There may be as of now a 80% probability of rain, storm, possible twister outbreaks.
We have already been Recurrent flyer prospects for more than thirty decades, and among the points of interest for us to carry on along with your services will be the benefits you provide to us and The nice service We've got generally had in so many excursions with AA. On Jan 29 2015, I identified as AA en Español to create arrangements and reserve two ticket with our miles for Feb 18th to March 2nd 2015 from Detroit, MI to Los Angels,CA. A pleasant Woman Ana Maria helped me with each of the paper get the job done And that i did buy all the additional charges with my Metropolis Bank card foe my partner and myself and Ana Maria explained to me that I will receive confirmation on my e mail, and gave me around the cell phone our two locator documents. Very well, today After i referred to as once again because we didn't get the information on my email, we have been educated to our surprise that only my husband experienced reservation and there was almost nothing on file for myself!
To whom it could issue. I had been incredibly unhappy with The shopper service which was furnished by one of the flight attendants. (Flt. no. 408 from DCA to PHX) Incredibly RUDE and UNPROFESSIONAL) Surely not as well mannered as the movies which are shown before the flight leaves. She ought to have still left her attitude at your home for the reason that I wasn't the only passenger on this flight that have her wrath. The flight attendants title is Cher. I had been traveling in a really large group on company and will certainly Feel 2 times about using your Airways. The lead flight attendant was incredibly apologetic nonetheless This could not have occurred in the first place.
january 26 my son flew non stop from st. louis to laguardia airport The big apple. He arrived, his baggage didn’t. He noted in the airport that his bag didn't come from the plane. The Woman at the booth checked the declare ticket. The bag experienced not left St. Louis. She gave him a locator variety and told him they would be calling him before long. They may not find it in order that they sent him a kind to complete of his belongings in the bag. He sent it in.
I've tried out contacting and was on for 15 minutes only to be hung up on. I've sent two emails without having reply… I like your airline but attempting to have a adjust made so we do not eliminate each of the the money we expended on our flight due to the fact we aren’t equipped to make it mainly because my fiancés grandmother passed absent and we have to be listed here and can’t go away right this moment Using the funeral arising through our scheduled trip. I haven't been capable of get wherever and staying that I am a Vacation Agent, I know that for conditions similar to this, even with blog here non-refundable tickets, the Airways can give a credit history for partial or could even give credit for the total sum to be used on long term travel.
The main website handle for American Airways is . You could guide flights and seek for holiday offers and other travel needs on the internet site. It's also possible to obtain your American Airlines account and speak to shopper service.